File or Track A Claim Help

Please have the following information ready before starting your online claim:

1. If your device was stolen, call your wireless carrier to suspend your service to protect yourself against unauthorized charges.
2. Have your mobile number, manufacturer and model of your device and the electronic serial number of your device ready before you start your claim.  The serial number of your device is 8 - 15 digits long and may be an ESN, IMEI, MSN or MEID.  This can typically be located underneath the battery. Or may be found on the original packaging that your device came in, your purchase receipt or you may call your wireless carrier to obtain the serial number.
3. Once your claim is approved, a non-refundable deductible may apply.  If your device was accidently damaged or has a mechanical or electrical failure, a return address label along with instructions will be sent to you so you can return the device and avoid additional charges.

Let's begin your online claim!

Fraud Warning
Please be aware that filing a claim through this web site is just like filing a claim with any other insurance company. All applicable State and Federal laws and regulations, such as insurance fraud, will apply to your claim.

Any person who knowingly and with intent to defraud or deceive an insurance company, files a claim containing any false, incomplete or misleading information, or conceals, for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act, which is a crime and subjects such person to criminal and civil penalties. The Signal and the insurance company will take all available actions against anyone who commits insurance fraud.